Frequently Asked Questions (FAQ)
Are these models fully completed?
Yes, everything is ready for display. We do not sell kits.
Are these kits?
No. They are not kits. All of our models are finished.
How are the models made?
Our models are made by hand using plank-on-bulkhead construction and a variety of high quality woods. This method of construction involves individual planks being fitted to the hull of the model, one at a time. Then they are finished and detailed to the exacting standards you see here. The result is a realistic and faithful replica of the actual ship because that's similar to how actual ships are built.
How accurate are the measurements?
Fairly accurate. If you are planning on displaying the model in a particular space such as on a mantle it is important to note that these models are handmade. There can be minor variation in dimensions from those stated. Also, keep in mind that there can be differences in accuracy between your measurements and ours.
Each ship model is shown with length, width, and height dimensions in inches (L x W x H). These dimensions represent the approximate maximum measurements of the model when displayed. Height is measured from the ground up to the highest point on the model, and includes the base on which the model is mounted.
Do you make these yourselves?
No, our models are made by highly skilled craftspeople. We are not craftsmen and do not make them ourselves.
How are they sent?
All ships are packed securely in boxes or appropriate shipping containers and sent via UPS, FedEx, or US Postal Service.
How long do they take to arrive?
Orders generally ship within 2 business days (except display cases and custom items), depending on when the order is received. Transit time is usually 5 to 7 business days anywhere in the continental US. It is usually slightly faster for east coast addresses since we are based near Washington DC. Personal checks must clear before orders are shipped.
Do you have a catalog?
No, at this time we work exclusively via the Internet because it is the fastest, most effective way for us to update our products and display our photos.
What if what I receive is not as I expected?
In our experience this is very unlikely. Our photos clearly depict the models, and dimensions of each model are clearly marked on each item's page. But just in case, we back your purchases with our 100% Money-Back Guarantee.
What if my order arrives damaged?
If your order is damaged, save the damaged item(s) and all packaging. Contact us and we will replace the damaged item(s) or refund your purchase, which ever you prefer. See our guarantee for additional information.
How long have you been in business?
We've been in business since 2000. Our goal is to be the best source on the Internet for display-ready model ships, and to provide you with high value and excellent service.
How can I place an order?
You can do so online by clicking the "Purchase this item" button on any product's page, by printing our order form (PDF format), filling it out and faxing or mailing it to us, or by calling us. Our contact information is at the bottom of each web page.
Do you have.....?
If you don't see an item or ship on our List of Ships then we don't carry it. A good source of information where you might find what you're looking for is our other site called
Model Boat Links.
Can I sell my model ships, kits, or accessories through you?
No. For that we suggest contacting some of the other vendors listed in our other site at
Model Boat Links.
I have more questions.
Please email us for a prompt response.
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